Your Privacy Is Our Priority

1 What Information We Collect

66bk collects various types of information to improve service quality, ensure security, and meet legal obligations. Information is collected according to the categories described below:

A. Registration & Identity Information

When you create an account at 66bk, we collect the following information:

• Full name and date of birth
• Valid email address
• Mobile number
• Password (stored in encrypted form)
• Residential address

B. Financial Information

We use the following information to process transactions:

• Mobile banking number (bKash, Nagad, Rocket, Upay)
• Deposit and withdrawal history
• Transaction date and amount

Please note: we never collect or store your full PIN or mobile banking password.

C. Technical & Usage Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Time spent on the platform and pages visited
• Cookies and similar tracking technology data
• Referral source (how you arrived at our site)

D. Communication Information

When you contact our customer service, a record of that conversation may be stored — for the purpose of improving service quality and resolving disputes.

2 Purpose of Using Your Information

66bk uses your information only for specific and lawful purposes. These purposes are as follows:

• Account Management: To create, verify, and maintain your account.
• Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Customer Support: To respond to your questions, complaints, and support requests.
• Security & Fraud Prevention: To prevent unauthorized access and fraud.
• Legal Compliance: To comply with applicable laws and regulations.
• Responsible Gambling: To enforce age verification and self-exclusion policies.
• Service Improvement: To conduct analysis for improving our platform and user experience.
• Communication: To send important service-related notifications and security alerts.

We do not sell or rent your information to third parties for commercial gain.

3 Disclosure of Information & Third Parties

66bk may share your information with third parties in limited circumstances. These circumstances are:

A. Service Providers

We work with certain trusted third parties who provide specific services on our behalf — such as payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and fraud prevention. These partners are given only the information necessary to complete their services.

B. Legal Requirements

In cases of court orders, government investigations, or legal obligations, we may be required to disclose information to the relevant authorities. In such cases, only the requested information will be provided.

C. Business Transfers

In the event of a company restructuring, merger, or asset transfer, user information may be transferred. In such cases, we will notify you in advance.

D. With Your Consent

For any reason other than those mentioned above, we will obtain your explicit consent before sharing information with third parties.

4 Cookies & Tracking Technologies

66bk uses cookies and similar tracking technologies to improve your user experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required for the core functionality of the site — maintaining login sessions, saving preferences, and so on. The site cannot function properly without these.
• Analytical Cookies: Help us understand which pages are visited most and how users navigate the site — this supports service improvement.
• Functional Cookies: Remember your preferences and settings — such as language selection.
• Security Cookies: Help prevent fraud and automated attacks.

You can control or reject most cookies by changing your browser settings. However, disabling essential cookies may affect some functionality of the site.

5 Data Storage & Security

66bk applies industry-standard technical and organizational measures to protect your information.

Security Measures

• SSL/TLS Encryption: All data exchanged between you and our servers on our site is protected by SSL encryption.
• Password Hashing: Your password is never stored directly — it is protected using a one-way hashing method.
• Access Controls: Only authorized personnel can access your information, and only when necessary.
• Regular Security Audits: Our systems are kept secure through regular reviews and testing.
• Two-Factor Authentication: Two-factor authentication is available on accounts for added security.

Data Retention Period

We retain your information for as long as your account is active or as long as it is necessary to provide services. Certain information may be retained for a period after account closure if required to meet legal obligations, resolve disputes, or enforce agreements.

Financial transaction records are generally kept for a defined period in accordance with applicable financial regulations.

6 Your Rights

You have several rights regarding your personal information. 66bk respects these rights.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate information.
• Right to Erasure: In certain circumstances, you may request deletion of your personal information (where no legal obligation prevents it).
• Right to Restrict Processing: You may request that processing of your information be limited for specific reasons.
• Right to Data Portability: You may request your information in a structured, machine-readable format.
• Right to Object: In some cases, you may object to the processing of your information.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.

To exercise these rights, contact us at: [email protected]

7 Protection of Minors

66bk strictly prohibits access by anyone under the age of 21. We do not knowingly collect or store personal information from anyone under 21.

If you believe a minor has registered on our platform, please contact us at [email protected]. We will act promptly and delete that account's information.

We use age verification processes to ensure that only adults use our services. For users aged 21 and above only.

8 International Data Transfers

Our servers may be located in various countries. Your information may be transferred to and stored in countries outside your country of residence, where data protection laws may differ.

For such transfers, we ensure that your information remains protected in accordance with the standards set out in this Policy. We ensure data protection through appropriate contractual provisions and security measures.

9 Third-Party Links & Services

Our platform may occasionally contain links or references to third-party services. These third parties have their own privacy policies, and 66bk is not responsible for their data collection practices.

In particular, our payment partners — bKash, Nagad, Rocket, and Upay — follow their own privacy policies. During a transaction, your mobile banking information goes directly to these service providers and is not stored on 66bk's servers.

10 Policy Changes & Updates

66bk may update this Privacy Policy from time to time — due to changes in services, legal requirements, or other reasons. If significant changes are made to the Policy, we will:

• Send a notification to your registered email;
• Update the "Last Updated" date on this page;
• Request renewed consent where applicable.

Continuing to use our platform after changes have been made will be considered acceptance of the updated Policy. We therefore recommend reviewing this page regularly.

11 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

We take the protection of personal information seriously and are committed to resolving your complaints appropriately.